6 babies

Privacy policy

Read our privacy policies

Privacy policy

On this page you will find privacy policies for

  • Diers Klinik ApS, which performs insemination treatments (IUI), and
  • Diers IVF ApS, which performs IVF and egg donation treatments.

 

Read Diers Klinik ApS's privacy policy (IUI/insemination) Read Diers IVF's privacy policy (IVF/egg donation)

Privacy policy for Diers Klinik ApS – Customers

Processing of information

Diers Klinik collects and processes a number of personal data about you when you as a customer, known donor or potential customer are in contact with the clinic in connection with or prior to fertility treatment.

Types of information

Diers Klinik collects and processes the following types of personal data about you as a customer (including depositor), known donor or potential customer:

Common categories of personal data
Master data, i.e. name, social security number, e-mail, home address, telephone number as well as weight, height, smoking/alcohol habits, photo ID, bank details, occupation, information about any purchased/deposited donor sperm (type and donor choice), result of treatment and any partner’s name, social security number, weight, height, smoking/alcohol habits. If you log in to our website as a potential customer, we process information about your name and e-mail address.

Special categories of personal data (“sensitive personal data”)
Race or ethnic origin, Health data (patient), including medical records regarding various health conditions, medical history, test results, tests, sexual conditions or orientation in the form of information about any partner and marital status – thereby indirectly providing information about the sexual orientation of the patient and any partner, genetic data (blood sample from patient/known donor in certain cases).

Purpose

We process your personal data for the following purposes

  • The main purpose of the processing of personal data is to comply with the standards set for quality and safety in the collection, testing, processing, preservation, storage and distribution of sperm cells and assisted reproduction with donor sperm. The rules are laid down in the EU directive on tissues and cells and implemented in Danish legislation in the Danish Tissue Act, the Executive Order on Tissue, the Act on assisted reproduction in connection with treatment, diagnostics and research etc.
    • Investigation of serious adverse events and side effects
    • Compliance with rules on the number of donor children per sperm donor
    • Ensuring traceability from donor to recipient and vice versa
  • Comply with our obligations under applicable legislation, including the Danish Tissue Act, the EU Data Protection Regulation, the Danish Data Protection Act and other relevant health legislation, e.g. the Danish Data Protection Act.
    • Duty to document.
    • Compliance with basic principles for processing personal data and legal basis for processing.
    • Implementing and maintaining technical and organisational security measures.
    • Investigating suspected or known security breaches and reporting to individuals and authorities.
    • Handling enquiries and complaints from data subjects and others.
    • Handling inspections and enquiries from supervisory authorities.
    • Handling disputes with data subjects and third parties.
    • Statistical studies and scientific research.
  • To be able to manage login on our website.

Volunteering

When we collect personal data directly from you, you provide the personal data voluntarily. You are not obliged to provide this personal data to us. The consequence of not providing us with the personal data will be that we cannot fulfil the purposes above and that we will not be able to process you.

Sources

In some cases, we collect personal data about you from other healthcare professionals (after prior agreement with you) or from laboratories in connection with testing. We process the information received in accordance with this privacy policy.

Disclosure of personal data

To the extent necessary in the specific process, your personal data will be disclosed and shared with the following recipients,

  • Authorities when required by the rules of the Danish Tissue Act, the Danish Assisted Reproduction Act and special legislation – e.g. the Danish Patient Safety Authority, the Danish Health Authority, the Danish Health Data Authority (SEI)
  • Other fertility clinics by prior specific agreement with the patient/depositor
  • Laboratories by prior specific agreement with the patient/depositor
  • Shipping company
  • Forwarding email to Diers IVF that was mistakenly sent to Diers Klinik

Legal basis for processing and disclosure of personal data

The legal basis for collecting, processing and disclosing your personal data is,

  • In the process, general personal data is collected, processed and disclosed pursuant to Article 6(1)(a), (b) and (c) of the General Data Protection Regulation, while sensitive personal data is collected, processed and disclosed pursuant to Article 9(2)(a), (b), (f), (h) and (i) of the General Data Protection Regulation.
  • The obligations to collect, process and disclose personal data in connection with fertility treatment with donor sperm are set out in the Danish Act on Assisted Reproduction in Connection with Treatment, Diagnostics and Research etc., the Executive Order on Assisted Reproduction and the EU Directive on Tissues and Cells and implemented in Danish legislation in the Danish Tissue Act and the Executive Order on Tissues and the Danish Children Act.
  • In addition, we are obliged to process a number of personal data about you pursuant to Chapter 6 of the Danish Authorisation Act, the Executive Order on Health Professionals’ Medical Records (Journalføringsbekendtgørelsen), especially §§ 5-10, and Chapter 9 of the Danish Health Act.

Withdrawal of consent

If the processing of your personal data is based on consent, you have the right to withdraw consent. If you withdraw consent, it will not affect the processing prior to the withdrawal of consent, including a disclosure based on consent.

Use of data processors

Your personal data may be processed and stored by our data processors who store it on our behalf and under our instructions. Our data processors include:

  • IT software provider
  • Secure email provider
  • IT company providing back-up and support services etc.
  • Website company, including domain hosting company
  • Testing laboratories

Retention period

We store personal data about you for as long as we need to fulfil the purposes stated above.

Medical records, including health information, information about sexual relations and genetic data as well as identification information and master data, i.e. the customer’s name, social security number, weight, height, smoking/alcohol habits, photo ID, e-mail, telephone number and home address, information about the donor sperm used for treatment (type and donor choice), treatment results, etc.etc. are stored for 30 years after treatment to ensure traceability from donor to recipient and vice versa, which is a legal requirement, cf. section 12 of the Danish Tissue Act and sections 16 and 21 of the Executive Order on Tissue.

If you have sent us your personal data but do not receive insemination treatment from us, we operate with the following deletion deadlines:

  • Personal data on customers who do not attend the clinic for either examination or treatment will be deleted no later than 10 years after we have received the data.
  • Personal data on customers who have been to the clinic for examination or similar, e.g. scanning, without receiving insemination treatment will be deleted 10 years after the last addition to the journal, cf. the Journal Order.

There may be cases where we need to store your personal data for a longer period of time, e.g. in connection with a complaint or compensation case, in which case the data will be stored until the case is finalised.

Your rights

Under the General Data Protection Regulation, you have a number of rights in relation to Diers Klinik’s processing of your data. You can exercise these rights at any time. If you want to exercise your rights, please contact Diers Klinik.

Your rights are:

  • Right to see your data (right of access)
    You have the right to access the data we process about you, as well as a range of additional information.
  • Right to rectification (rectification)
    You have the right to have incorrect information about yourself corrected. Diers Klinik has a duty to consider the request.
  • Right to erasure
    In special cases, you have the right to have the information deleted before the time at which it would otherwise be deleted. Diers Klinik is obliged to consider the request.
  • Right to restriction of processing
    In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process data – apart from storage – with your consent, or for the purpose of establishing, exercising or defending a legal claim, or to protect a person or important public interests.
  • Right to object
    In certain cases, you have the right to object to our otherwise lawful processing of your personal data.

You can read more about these rights in the Danish Data Protection Agency’s guide on the rights of data subjects, which is available at www.datatilsynet.dk.

Contact or complain

If you have any questions regarding the processing of your personal data, the utilisation of your rights or if you wish to make a complaint, you are welcome to contact us.

Enquiries can be made to:
Diers Klinik ApS (CVR 33047991)
Store Torv 8, 3rd floor
8000 Aarhus C, Denmark
Director Liza Diers (e-mail: info@diersklinik.dk)
Tel: 2022 8587

If this does not result in clarification, a complaint can then be directed to the Danish Data Protection Agency. The current contact address can be found at www.datatilsynet.dk.

Date: Version 15.10.2024.

Privacy policy for Diers IVF ApS – Patients and egg donors

Processing of information

As a patient/donor at Diers IVF, we collect and process a number of personal data about you. This privacy policy describes how Diers IVF processes, uses and discloses your personal data.

Types of information
Diers IVF collects and processes the following types of personal data about you:

Common categories of personal data
The patient’s (including the donor/depositor’s) name, social security number, e-mail, home address, telephone number and weight, height, smoking/alcohol habits, photo ID, bank details, social conditions, family relations, work relations/education, information about the patient’s choice of donor sperm/egg (type and donor name). The patient’s partner’s name, social security number, weight, height and smoking/alcohol habits. For egg donors, also baby photos, hobbies, childhood memories, personality, etc. for use in the donor profile.

Special categories of personal data (“sensitive personal data”)
Race or ethnic origin

Health information (patient/egg donor), including medical records regarding various health conditions, diagnoses, medical history, treatment, test results, tests, X-rays, etc.

Sexual relationships or orientation in the form of information about any partner and marital status – thereby indirectly providing information about the sexual observance of the patient and any partner.

Genetic data (blood sample from patient/donor in certain cases).

Purpose

We process your personal data for the following purposes:

  • The main purpose of the processing of personal data is to carry out the healthcare treatment of our patients and egg donors according to applicable regulations and healthcare standards.
  • To comply with the standards set for quality and safety in the collection, testing, processing, preservation, storage and distribution of gametes and assisted reproduction with gametes. The rules are laid down in the EU directive on tissues and cells and implemented in Danish legislation in the Tissue Act, the Executive Order on Tissues, the Act on assisted reproduction in connection with treatment, diagnostics and research etc.
    • Screening of egg donors
    • Investigation of serious adverse events and side effects
    • Compliance with rules on geographical spread and number of donor children with donated gametes
    • Ensuring traceability from donor to recipient and vice versa
  • Comply with our obligations under applicable legislation, including the Danish Tissue Act, the EU Data Protection Regulation, the Danish Data Protection Act, the Danish Executive Order on Record Keeping and other relevant health legislation, e.g.
    • Documentation/record keeping obligations.
    • Compliance with basic principles of personal data processing and legal basis for processing.
    • Implementing and maintaining technical and organisational security measures.
    • Investigating suspected or known security breaches and reporting to individuals and authorities.
    • Handling enquiries and complaints from data subjects and others.
    • Handling inspections and enquiries from supervisory authorities.
    • Handling disputes with data subjects and third parties.
    • Statistical studies and scientific research.
  • Creation of donor profiles for egg donors

Volunteering

When we collect personal data directly from you, you provide the personal data voluntarily. You are not obliged to provide this personal data to us. The consequence of not providing us with the personal data will be that we will not be able to fulfil the purposes above and that, as a result, in many cases we will not be able to process you.

Sources

In some cases, we collect personal data about you from other healthcare professionals (after prior agreement with you) or from laboratories in connection with testing. We also obtain information about test results from the Laboratory Results portal for patients, including egg donors. We process the information received in accordance with this privacy policy.

Disclosure of personal data

To the extent necessary in the specific process, your personal data will be disclosed and shared with the following recipients,

  • Authorities when required under the rules of the Danish Tissue Act, the Danish Assisted Reproduction Act and special legislation – e.g. the Danish Patient Safety Authority, the Danish Health Authority, the Danish Health Data Authority (SEI), the Common Medical Card, the police and social authorities to the extent required by applicable Danish legislation
  • Other fertility clinics, hospitals or healthcare professionals by prior specific agreement with the patient/depositor or by referral
  • Laboratories when submitting laboratory samples
  • Pharmacies and the Danish Medicines Agency via the prescription server when issuing prescriptions
  • Shipping company
  • The information in the egg donor’s donor profile is passed on to potential recipients of donor eggs
  • Forwarding emails to Diers Klinik that have been sent to Diers IVF in error

Legal basis for processing and disclosure of personal data

The legal basis for collecting, processing and disclosing your personal data is,

  • In the process, general personal data is collected, processed and disclosed pursuant to Article 6(1)(a), (b), (c) and (d) of the GDPR, while sensitive personal data is collected, processed and disclosed pursuant to Article 9(2)(a), (b), (c), (f), (h) and (i) of the GDPR.
  • The obligations to collect, process and disclose personal data in connection with fertility treatment with gametes are set out in the Act on Assisted Reproduction in Connection with Treatment, Diagnostics and Research etc., the Executive Order on Assisted Reproduction and the EU Directive on Tissues and Cells and implemented in Danish legislation in the Tissue Act and the Executive Order on Tissues and the Children Act.
  • Health information for further treatment when referring patients is disclosed in accordance with the rules in the Agreement on specialised medical care §§ 20-23 and the Danish Health Act.
  • Laboratory samples are reported to laboratories in accordance with the rules in the Danish Health Authority’s guidelines on the handling of paraclinical examinations pursuant to the Danish Authorisation Act.
  • In addition, we are obliged to process a number of personal data about you pursuant to chapter 6 of the Danish Authorisation Act, the Executive Order on Health Professionals’ Medical Records (the Executive Order on Medical Records), especially sections 5-10, and chapter 9 of the Danish Health Act.
  • Prescriptions are sent via the IT service Receptserveren in accordance with the rules in Chapter 42 of the Danish Health Act and the Executive Order on Prescriptions and Dispensing of Medicines, especially Chapter 3.
  • Clinical patient data is disclosed to clinical databases in accordance with the rules in sections 195-196 of the Danish Health Act and the executive order on reporting information to clinical quality databases etc. Data can also be disclosed on the basis of a specific consent from you as a patient, for example if you wish to participate in research projects.
  • Epicrises, which are a brief summary of the patient’s medical history and course of treatment, are sent to the referring physician and in some cases to the referring hospital in accordance with the rules in Chapter 9 of the Health Act.
  • Your personal data will only be disclosed to your next of kin with your prior consent in accordance with the rules in section 43 of the Danish Health Act.
  • In the case of deceased patients, certain personal data may be disclosed to the deceased’s next of kin, the deceased’s general practitioner and the doctor who treated the deceased in accordance with the rules in section 45 of the Danish Health Act.

Withdrawal of consent

If the processing of your personal data is based on consent, you have the right to withdraw consent. If you withdraw consent, it will not affect the processing prior to the withdrawal of consent, including a disclosure based on consent.

Use of data processors

Your personal data may be processed and stored by our data processors who store it on our behalf and on our instructions. Our data processors include:

  • IT software provider
  • Secure email provider
  • IT company providing back-up and support services etc.
  • Website company, including domain hosting company
  • Testing laboratories

Retention period

We store your personal data for as long as we need to fulfil the purposes stated above. However, according to the Executive Order on Record Keeping, we are obliged to store it for a minimum of 10 years, and according to the Danish Tissue Act and the Executive Order on Human Tissues and Cells, we are obliged to store certain information for a minimum of 30 years after the last entry in the journal. There may be cases where we need to store your personal data for a longer period of time, e.g. in connection with a complaint case, cases of serious side effects/adverse events in connection with donated gametes or compensation cases, in which case the data will be stored until the case is finalised.

Your rights

Under the General Data Protection Regulation, you have a number of rights in relation to Diers IVF’s processing of your data. You can exercise these rights at any time. If you want to exercise your rights, please contact Diers IVF.

Your rights are:

  • Right to see your data (right of access)
    You have the right to access the data we process about you, as well as a range of additional information.
  • Right to rectification (rectification)
    You have the right to have incorrect information about yourself corrected. Diers IVF has a duty to consider the request.
  • Right to erasure
    In special cases, you have the right to have the information deleted before the time at which it would otherwise be deleted. Diers IVF has a duty to consider the request.
  • Right to restriction of processing
    In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process data – except for storage – with your consent, or for the purpose of establishing, exercising or defending a legal claim, or to protect a person or important public interests.
  • Right to object
    In certain cases, you have the right to object to our otherwise lawful processing of your personal data.

You can read more about these rights in the Danish Data Protection Agency’s guide on the rights of data subjects, which is available at www.datatilsynet.dk.

Contact or complain

If you have any questions regarding the processing of your personal data, the utilisation of your rights or if you wish to make a complaint, you are welcome to contact us.

Enquiries can be made to:
Diers IVF ApS (CVR 42054240)
Store Torv 8, 4th floor
8000 Aarhus C, Denmark
CEO Helle Sejersen Myrthue (e-mail: info@diersivf.dk)

If this does not result in clarification, any complaints can then be directed to the Danish Data Protection Agency. The current contact address can be found at www.datatilsynet.dk.

Date: Version 8 March 2024.

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